Square Shifts

Overview

Square Shifts is an employee scheduling and shift management solution that integrates seamlessly with Square's point-of-sale and business management ecosystem. It's designed for retail, restaurant, and hospitality businesses that need efficient team coordination and labor cost control.

Features

• Visual drag-and-drop schedule builder
• Mobile app for employees to view schedules
• Shift swap and time-off requests
• Team messaging and notifications
• Time clock with clock in/out
• Break tracking
• Labor cost forecasting
• Schedule templates for recurring shifts
• Overtime alerts
• Integration with Square POS and payroll

Mobile Capabilities

• Employees access schedules from mobile devices
• Push notifications for schedule changes
• Request time off from mobile app
• Shift swaps with manager approval
• Team chat for communication
• Clock in/out from mobile device
• Real-time schedule updates

Scheduling Features

• Create schedules weeks in advance
• Copy schedules from previous weeks
• Schedule templates for efficiency
• Multiple location support
• Role-based shift assignment
• Availability tracking
• Conflict detection and warnings
• Publish schedules to team instantly

Labor Management

• Real-time labor cost tracking
• Budget vs. actual comparison
• Overtime monitoring and alerts
• Labor percentage calculations
• Sales-to-labor ratio analysis
• Shift profitability insights
• Labor forecast based on sales projections

Time Tracking

• Simple clock in/out interface
• Break time tracking
• Timesheet management
• Late arrival and early departure tracking
• Automatic timesheet generation
• Manager approval workflows
• Export to Square Payroll

Integration with Square Ecosystem

• Square Point of Sale
• Square Payroll (seamless export)
• Square Team Management
• Square Dashboard analytics
• Unified employee database
• Single sign-on for staff

Team Communication

• Built-in team messaging
• Broadcast messages to all or selected staff
• Shift-specific communications
• Schedule change notifications
• Time-off request status updates

Manager Tools

• Multi-location schedule management
• Labor cost analytics and reporting
• Employee availability overview
• Time-off calendar
• Schedule conflict resolution
• Shift coverage tracking
• Performance insights

Use Cases

• Retail stores managing hourly workers
• Restaurants and cafes with shift-based staff
• Hospitality businesses (hotels, event venues)
• Service businesses with variable schedules
• Multi-location businesses using Square POS
• Small to medium-sized teams (under 100 employees)

Benefits

• Reduces time spent on scheduling
• Minimizes scheduling conflicts
• Improves employee communication
• Controls labor costs effectively
• Simplifies payroll processing with Square integration
• Increases employee satisfaction with self-service features
• Mobile accessibility for distributed teams

Pricing

Part of Square's pricing plans. Contact Square for current pricing details based on business size and features needed.