Overview
Unifocus is a leading workforce management software platform designed specifically for the hospitality industry, including hotels, resorts, casinos, and hospitality operations. The platform provides comprehensive staff scheduling, time and attendance, task management, and labor forecasting capabilities.
Time & Attendance Features
- Multi-Device Time Clocks: Support for web, mobile, kiosk, and biometric devices
- Biometric Options: Fingerprint and facial recognition for secure authentication
- Geofencing: Location-based clock-in restrictions
- Real-Time Tracking: Live visibility into who's working across properties
- Shift Verification: Compare scheduled vs actual hours worked
- Break Compliance: Meal and rest break tracking and enforcement
- Overtime Management: Automatic overtime calculations and alerts
- Time-Off Tracking: PTO, vacation, and sick leave management
- Mobile Time Entry: Clock in/out from smartphones with GPS verification
Scheduling Features
- Demand-Based Scheduling: AI-powered schedules based on occupancy and events
- Auto-Scheduling: Automatically generate optimized schedules
- Shift Management: Create, publish, and modify shifts
- Schedule Templates: Reusable patterns for recurring schedules
- Shift Bidding: Employees bid on available shifts
- Shift Swapping: Employee-initiated shift trades with manager approval
- Open Shift Marketplace: Fill last-minute openings quickly
- Multi-Property Scheduling: Manage schedules across multiple locations
Labor Forecasting
- Occupancy-Based Forecasting: Predict staffing needs from room occupancy
- Event Impact Analysis: Adjust forecasts for conferences and events
- Historical Data: Use past patterns to predict future needs
- Budget Alignment: Schedule within labor budget constraints
- Department-Specific Models: Custom forecasting by department (housekeeping, F&B, front desk)
Task Management
- Room Assignments: Assign housekeeping rooms and track completion
- Maintenance Tasks: Schedule and track maintenance work orders
- Guest Services: Manage concierge and guest request tasks
- Quality Inspections: Schedule and document property inspections
- Task Templates: Standardized task lists by role and department
- Mobile Task Management: Field staff access tasks from mobile devices
Compliance Management
- Labor Law Compliance: Automatic compliance with hospitality labor laws
- Union Rules: Support for union contracts and rules
- Predictive Scheduling: Meet fair workweek legislation requirements
- Break Enforcement: Mandatory meal and rest break tracking
- Overtime Rules: Configurable OT calculations by jurisdiction
- Audit Trails: Complete compliance documentation
Hospitality-Specific Features
- Guest-to-Staff Ratios: Maintain service standards based on occupancy
- Department Integration: Coordinate scheduling across all hotel departments
- Banquet & Events: Event-based staffing and scheduling
- Housekeeping Management: Room assignments and productivity tracking
- F&B Scheduling: Restaurant and catering staff management
- Spa & Recreation: Appointment-based staff scheduling
Reporting & Analytics
- Labor Cost Reports: Real-time and historical labor cost analysis
- Productivity Metrics: Track staff efficiency by department
- Compliance Reports: Demonstrate adherence to labor laws
- Occupancy vs Labor: Analyze staffing levels against occupancy
- Forecast Accuracy: Measure and improve forecast precision
- Custom Dashboards: Executive-level visibility into key metrics
Benefits
- Reduces labor costs by 3-7% through optimized scheduling
- Improves guest service with proper staffing levels
- Ensures compliance with hospitality labor regulations
- Increases employee satisfaction with fair scheduling
- Provides real-time visibility into labor costs
- Reduces time spent on scheduling by 70%
- Minimizes overtime through proactive management
Integrations
- Major hotel property management systems (PMS)
- Payroll providers (ADP, Paychex, Ceridian, etc.)
- Point of Sale (POS) systems
- HR information systems (HRIS)
- Revenue management systems
Pricing
Unifocus offers customized pricing based on property size, number of employees, and features required. Pricing models available for single properties or enterprise hotel groups. Contact for detailed quote.
