Overview
Otter.ai provides real-time transcriptions, summaries, and can answer questions on any call with its AI Meeting Agent. The service turns every meeting into a clear summary with decisions, action items, and insights.
Core Capabilities
- Real-time transcriptions during meetings
- AI-generated summaries with key decisions and action items
- Question-answering capability on meeting content
- Shareable and secure meeting notes
Time Tracking & Minutes Allocation (2026)
Otter AI provides 300 free transcription minutes monthly in 2026 (reduced from previous 600-minute allowance). Minutes are calculated based on actual speech time and reset on account anniversary date with no rollover capability.
Transcription Restrictions (2026)
Enforces multiple restrictions including:
- 300 monthly minutes (free tier)
- 30-minute session limits (free tier)
- 100MB file upload cap
- English-only transcription
- Content filtering for sensitive material
- Paid plans increase limits to 6,000 minutes/month (Pro) with 4-hour session limits
Recent Updates
- Chrome Extension updated to version 3.8.3 (March 1, 2026)
- Otter + MCP integration allows pulling meeting intelligence directly into ChatGPT, Claude, or any MCP-compatible chat app
- Enhanced AI Meeting Agent capabilities
User Benefits
- Users save over four hours weekly by automating transcription and summaries
- Particularly useful for teams with high meeting volumes
- Integration support for Zoom, Google Meet, and Microsoft Teams
- Web application
- Chrome extension
- iOS mobile app
- Android mobile app
- Integrations with major meeting platforms
Use Cases
- Remote team meetings
- Client calls and consultations
- Interviews and research sessions
- Lectures and educational content
- Sales and support calls
