Key Metric
7shifts scheduling platform saves managers an average of 14 hours per month on scheduling tasks, allowing them to focus on higher-value activities like team development and customer service.
What Gets Automated
Manual Tasks Eliminated:
- Creating weekly/monthly schedules from scratch
- Checking employee availability across shifts
- Resolving scheduling conflicts manually
- Communicating schedule changes via multiple channels
- Tracking time-off requests
- Managing shift swaps and coverage requests
- Ensuring compliance with labor laws
Automated Features:
- Drag-and-drop schedule creation
- Auto-fill based on availability and qualifications
- Conflict detection and resolution suggestions
- One-click schedule publishing
- Automatic notifications to team members
- Self-service shift trading
- Labor cost optimization
Time Breakdown
14 hours/month =
- ~3.5 hours per week
- ~30 minutes per day
- ~168 hours per year
Redirected to:
- Staff training and development
- Customer experience improvements
- Strategic planning
- Team relationship building
- Problem-solving and coaching
ROI Impact
Beyond time savings:
- Labor Cost Reduction: Thousands saved annually through optimized scheduling
- Reduced Errors: Automated compliance prevents costly mistakes
- Employee Satisfaction: Self-service features improve work-life balance
- Faster Communication: Instant notifications replace phone calls/texts
Industry Context
7shifts targets:
- Restaurants and hospitality
- Retail operations
- Service industry businesses
- Any organization with shift-based workforce
2026 Significance
The 14-hour metric demonstrates that administrative time savings from purpose-built tools can be substantial, freeing managers to focus on human-centered leadership rather than spreadsheet management.