Bitrix24
Bitrix24 is an all-in-one business management suite offering a wide range of tools for project management, team collaboration, CRM, HR, and online workspace needs. It is suitable for teams and organizations that require integrated time tracking, project management, and collaboration features in a single platform.
Features
Project & Task Management
- Task management with multiple views: Kanban board, Gantt chart, Scrum, task list
- Time tracking and workload management
- Task automation and workflow automation
- Task checklists, sub-tasks, and templates
- Task and project reports, supervisor mode
- Project planning, access permissions, roles
- Project collaboration with chat, video calls, comments, file storage, and external users
- API & integrations for task automation
- Mobile tasks: creation, tracking, notifications, chat
- AI-powered task management (CoPilot): AI-generated task descriptions, summaries, checklists, comments
CRM & Sales
- Sales management: leads, deals, contacts, pipelines, permissions
- Omnichannel contact center: live chat, forms, telephony, social media, email
- Sales enablement: estimates, invoices, payments, product catalog, inventory, e-signature, CRM store
- Analytics & reports: sales funnel, performance, BI dashboards
- Mobile CRM: manage leads, deals, invoices, payments, calendar on mobile
- Marketing: email campaigns, SMS, telemarketing, landing pages
- Automation: CRM rules, triggers, workflow automation, API
- AI assistant (CoPilot) for CRM: call transcription, summaries, field autocompletion
Team Collaboration
- Online workspace: chat, activity feed, video announcements
- Online documents & file storage (company drive)
- Workgroups with access permissions, external users
- Online meetings: video calls, conferencing, screen sharing, recording
- Shared calendars (company & personal), meeting room booking, calendar sync
- Mobile communications: messenger, notifications
- AI-powered chat (CoPilot): idea generation, brainstorming, text generation
Sites & Stores
- Website builder: CMS, templates, hosting, AI-generated images/text
- Social selling: Facebook, Instagram, WhatsApp, Telegram integration
- Custom website forms for lead capture
- Landing pages with analytics
- Online store: inventory management, order processing, payments
- Mobile-friendly sites and stores
- Website widget for live chat, callback, messengers
- Online marketing tools: email, Facebook/Google Ads, marketing automation
